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We luv our Bebo'ers! Sorry about the scare but we're not going anywhere!

6 days ago · me too! · Reply

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Me, Myself, and I
This is the official Bebo group where we announce new features, discuss issues, and create polls to seek your input!

Make suggestions and vote on the ones you luv at the Bebo Feedback Forum! http://feedback.bebo.com


***This is not a help blog!****
If you have a question, feel free to post it, but Bebo will not be able to respond. If you're a user who knows the answer though, feel free to help out!

Bebo Customer Support Team: http://www.bebo.com/contactus

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  • We Messed Up... And We're Sorry!

    Dear Bebo'ers,

    As you probably noticed we were out of commission for a while starting on Tuesday. We have been fortunate that in the nearly seven years that Bebo has been in operation, these glitches have been few and far between. Still, we work hard every day to keep the site constantly working and we heard from many of you -- loud and clear -- how much your lives were affected by the outage. We are both profoundly sorry and profoundly moved by the outpouring of comments on blogs, Twitter and elsewhere.

    Once we had everything back up in perfect order, we realized we needed to explain what happened so Nigel from Marketing went back into storage and pulled out the Big Book of Website Excuses (2012 Edition). Among the options considered:

    1. "Occupy" protesters took over Bebo.
    2. Another internet company was protesting against SOPA/PIPA.
    3. Time to get a new server... That Amiga 500 has gone as far as it can go.
    4. Huge spike in traffic exceeded our server capacity and brought the site down.
    5. Time off for the staff to watch a Harry Potter Marathon on Blu-Ray.
    6. Just a publicity stunt to get more attention.
    7. Government-mandated program to get users to spend more time outdoors.
    8. Too many cute cat photos causes our servers to run out of disk space.
    9. New policy: turn the site off one day per week to reduce greenhouse emissions.
    10. It was all just a dream.

    But in the end, we thought it best to just be honest and tell you the truth: we were working on some new features (pretty cool ones, I might add) and in the process we crashed the site. Embarrassing, but true. And we worked as hard as possible to restore everything as fast as we could. Unfortunately, on a site as complex as Bebo, with as many users, these things take time.

    We're not going anywhere. (And even if we were, we wouldn't just disappear into the night without even saying thanks, right?) The fact is: Bebo has a fantastic future ahead and we've been working on some new things that we're truly excited about. We can't wait to share them with you, but of course we'll be a bit more careful as we roll these things out.

    In the meantime, if you haven't already, check out these comments. Some are funny. Some are touching. Some are frankly kind of mean. But that's Bebo users in a nutshell, isn't it?

    https://twitter.com/#!/search/realti...
    https://twitter.com/#!/search/realti...

    Lots of luv!

    Adam (CEO)

    25 Comments 5 days

  • Big News! iPhone App! Contest! and More!

    Hey, Bebo'ers!

    Got some huge news to share with you all today. As many of you may recall, Bebo was one of the first social networks to put out a spiffy little iPhone app. Sadly, the app disappeared earlier this year, a casualty of the transition from AOL.

    But today we're announcing that very shortly you'll be able to get your hands on a brand new Bebo Mobile App! Developed from scratch for iPhone and iPod Touch, and compatible with iPad, the Bebo Mobile App was built to make it easier, faster, and more fun to do the things you do on Bebo everyday -- wherever you are.

    Here's a few sneak peeks to whet your appetite: http://blog.bebo.com/?p=348 !

    You'll see the app's home page and notice that you can change your status right from there.

    You'll be able to keep up with your friends' posts and comment with ease.

    You'll check out your notifications, photos and more -- all on the go.

    But perhaps the coolest new feature is our mobile photo uploader. Not only can you take a picture and add it straight to one of your portfolios, and not only can you upload photos from your iPhone photo library -- but you can customize those photos right on your iPhone! Add stickers (like glasses, hats or cuddly animals), jot text straight on the photo, or draw your thoughts with your finger. We've been having a blast with this here at Bebo HQ!

    Pretty cool, huh? And best of all, we're launching it on December 24th as an early Christmas present to all our users. So check back here on Christmas Eve for all the details!

    But wait...

    We're doing it again! Our Summer of Bebo sweepstakes was such a hit that we convinced the powers-that-be to let us run one more contest before 2012.

    Announcing the 25 Days of Bebo Sweepstakes! Just like last time you'll be automatically entered to win cool stuff just for doing the things you already do on Bebo. And just like last time, the game changes every day. One day you'll receive entries for every photo you upload. Another day it might be for sending friend requests or receiving Luv!

    Check out all the details here: http://www.bebo.com/c/prize !

    The contest kicks off TODAY (December 1st) and runs through Christmas (December 25th). And to celebrate the launch of our mobile app, each week we'll be giving away a brand new iPod Touch. But there's more. At the end of the contest, one lucky user will win a brand new iPad 2! So try to enter as often as you can.

    Whew, that was a lot of stuff to share. More soon!

    Lots of luv,
    Team Bebo [b]

    20 Comments 9 weeks

  • Bebo Users Have the Control Over Their Community

    Hey Bebo'ers!

    Let's talk about bullying and bad users, for a second. Bebo wants its users to know that it is all of YOU who have the power to prevent bad users from remaining on Bebo.

    Here’s how to stop bad Bebo users in their tracks:
    1. Click the Report Abuse link on the misbehaved user’s profile. The Report Abuse link can be found on either the lower left-hand link bar underneath a users default picture OR if the user has their profile set to private, in the grey box on the user preview window. You can also report Bands and Groups who are in violation of Bebo rules as well.
    2. Be specific! Bebo will ask you to provide both the reason WHY you are reporting and an EXAMPLE of it, as proof. (Everyone on Bebo is innocent until proven guilty, so users can’t just go making stuff up about each other.) Try to provide as much information about an example of abuse as possible.
    3. Info info info! Items like member usernames, URLs to profiles or pictures, etc. are the mot helpful to the Bebo Customer Service team. Even if an account is private, a URL leading to a misbehaving member’s profile is more helpful than nothing at all!
    4. Always report abuse! Even if you have reported abuse on a user before, reporting them again helps build a case against a user in the system. This allows the team at Bebo to see any history of abuse a user might have and can help separate the problematic users from a random user who happened to be a totally jerk for a day.

    Bad users suck and Bebo wants you to help us keep our community clean and clear of these kinds of users!

    Lots of Luv
    Bebo
    #teambebo

    13 Comments 10 weeks

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  • The Sweet Untamed Neko Sugar
    luv The Sweet Untamed Neko Sugar

    Im glad bebo isnt gone for good

    6 days ago via Mobile
  • Diva Dliteful
    luv Diva Dliteful

    Thank You For the Fast, Efficient Return Bebo :)) Sure Missed You, but am One Happy Lady to Have you Back :))
    Some of my Friends are still having Problems getting Onto Bebo as itz saying Server Cannot Be Found, is there Any Other Way they Can Get Onto Bebo?

    6 days ago
  • Krissy
    Krissy

    welcome back bebeo.

    6 days ago
  • ºHelens Skinsº
    luv ºHelens Skinsº

    So glad to hear that:DD Happy days!:* :* Great to see you guys up and running again xoxo In reply to: "We luv our Bebo'ers! Sorry about the scare but we're not going anywhere!" by Bebo Backstage

    6 days ago
  • HOLLYOAKS OVERDOSE
    luv HOLLYOAKS OVERDOSE

    So happy we're back! Yay!

    6 days ago
  • Daniel
    luv Daniel

    Yay! Thank you so much for not going anywhere, I was very worried when I thought you just gone, just like that!
    Haha I like your list of excuses :D

    6 days ago
  • Glitter And Glamour
    Glitter And Glamour

    Bebo can you please fix it so everyone can log in my good friend Jane Bell still cant log in yet she has been trying all day still no joy

    6 days ago
  • -
    -

    some of my friends still cant get online.. please fix this bebo. ):

    6 days ago
  • Sëbastïan Bëbo Tëmmïnk
    luv Sëbastïan Bëbo Tëmmïnk

    Welcome back bebo, I sure dam missed u. :)) :)) :))

    6 days ago
  • Lovely Girl
    luv Lovely Girl

    Welocme back guys ♥

    6 days ago
  • Heather
    luv Heather

    hello bebo glad you got most of it fixed..........i have a question what happen too bebo and the reveenwood fair? all games are back but the revenwood fair?
    please let me no...thank you

    Feb 1
  • Sophie
    Sophie

    It's so dead on here!..

    Jan 29
  • Msn And Facebook Addys
    luv Msn And Facebook Addys

    Looks like bebo has been left to rot again "/

    Jan 26
  • Broken And Shattered Soul
    Broken And Shattered Soul

    Here is an idea, you know how we have..

    OMG, funny, cool, Agree, Sorry

    we should have

    Disagree

    xD

    Jan 25
  • -'Wicksy
    luv -'Wicksy

    Anyone know why the bebo messaging doesnt work?

    Jan 25
  • Neets Moody
    Neets Moody

    facebook has gone downhill so alot of ppl are popping back too bebo :) can you plz sort out some new games thats the main reason i use these sites is for the games :)

    Jan 25
  • Beth Turner
    Beth Turner

    Just a little information I have been experiencing and I know other people that I talk to have. Since New Years Eve, every so often when I go on m.bebo.com on my phone and log in...it will say access denied. I have a friend on bebo that lives down the street that I asked and hers did the same thing. It does that about once a week since new years eve. Can you check into it?

    Jan 23
  • Denise Masters
    Denise Masters

    Nothing works on bebo...would love a change from facebook...but its where everybody is and everything works. I have had my account since 2009 and not one friend request

    Jan 23
  • GerardWhite
    GerardWhite

    how many months do wee have to wait for the upgrades for backyard monsters once again bebo is coming in slow while facebook gets yet more of fellow bebo user what is bebo playing at does it like sending people to fb if i had of switched to facebook when the upgrades first came out about three months ago i would have been the same level there as am here if bebo does not start to sort out the small things in life then there going to lose the last of the people who use there out of date network

    Jan 22
  • Lady Holly
    Lady Holly

    Now and again when i log in i get popups that claim that my computer has a virus if you get these to dont fall for it. I think there is someone trying to infect peoples computers when they log in.

    Jan 21